FAQ

    • What is the purpose of our site?

      The purpose of our site is to make it as easy as possible for you to contact people around the world by means most convenient to you. All contact that you make with other members is anonymous, whether you are using email or our chat systems. Here youll find a community of singles who are using our site as a tool to make connections and to find romance, dates, friends, pen pals, activity partners and marriage partners. To find your match, we offer several powerful features, including direct searching and downloadable chat application that allows you to monitor your contacts even when you are not browsing the actual web site.

    • Are members on this site screened?

      Yes - For the safety and security of our members all ads are checked to verify authenticity. A valid e-mail address is required in order to become a member of this site - you will not be able to activate your account without one. All our services are confidential and your privacy is as much of a concern for us as it is for our members. However, we cannot do extensive background checks on members, and we expect you to understand that we cannot take responsibility for any damage caused to you by use of this site. Please use common sense and be careful about giving out personal information to people you meet.

    • What is the difference in entering as a guest and entering as a member?

      Our site works on a membership system as we must be able to keep data files that contain your profile information and other information such as your Hotlist. Guests are free to browse the profiles of members, but in order to respond to ads using our emailing services you must be registered with a valid e-mail address. You must also be a member in order to create a Hotlist and use chat room and e-mail service
    • What are our fees?

      • Standard Member.....100% free
      • Bronze Member........$17.99 for 1 month
      • Silver Member...........$29.99 for 3 months
      • Gold Member............$49.99 for 6 months
      • Platinum Member......$79.99 for 12 months
    • Our Refund Policy?

      Our site has a no refund policy. This issue is covered prior to you joining, in the membership Terms and conditions, under both the refund policy agreement and the application form, which you agreed to, before joining the site as a Gold or Platinum member. We offer a free trial period for all users, before they join as an upgraded member. This is done to allow ALL members the facility to view the site and see how it works, in its entirety (with a few limitations to its use), before joining as an upgraded member. Unless there is an error in the operation of our program or processes, our system has a no refund policy after our services have been used, unless the goods are defective in some way. If you feel that our services have been defective in any way please contact us here, with your reasons for claiming a refund plus a copy of your user registration details and Transaction id Number or Payment invoice (without this we will be unable to help). The user registration details and invoice are sent to the user upon joining the site. All refunds will be made within 30 days of the users application. If a refund is granted then this will be on a pro-rated basis for how long you have used the membership. A small administration charge will be deducted from the amount paid. We operate within the recommended standards and laws regarding National and International fair Trading.
    • Are profiles censored? Is there any limit to what I can put in my profile?

      Yes. All member profiles, when they are originally created as well as when they are modified, must be approved by our webmasters. We reserve the right to refuse any profile or photograph that we feel is inappropriate for this site. Also, we ask that you do not put any personal information in your profile, including, but not limited to: your home address, a personal beeper, cell or telephone number, a real e-mail address or personal web address. Any offenders of this rule will be banned from the site.
    • How do I change my personal information?

      Changing personal information is extremely easy. If you would like to update the information about yourself that you submitted during registration, write a new heading and description for your profile as well as editing main criteria for your matches just go to the Update your profile option on My Settings page. There you can edit any part of your personal information; save it by clicking Submit button.

    • How do I recognize scammers

      Scammers are mostly MEN pretending to be women seeking love. They will be writing you sweet e-mails saying how much in love they are and how much they want to meet you in real life. NEVER EVER GIVE MONEY until you have known someone for a reasonable period. For further information on scamming we suggest you visit www.agencyscams.com. This site runs an excellent database of past and present Scammers, with good advice on what to avoid. .

    • How do I send an e-mail to members?

      You can send e-mail to users by clicking the button Send a message or Send a card on that persons profile or listing. Simply type in your message or select a card you wish to send and click the Send button.
    • What is the difference in entering as a guest and entering as a member?

      Our site works on a membership system as we must be able to keep data files that contain your profile information and other information such as your Hotlist. Guests are free to browse the profiles of members, but in order to respond to ads using our emailing services you must be registered with a valid e-mail address. You must also be a member in order to create a Hotlist and use chat room and e-mail service.
    • Are profiles censored? Is there any limit to what I can put in my profile?

      Yes. All member profiles, when they are originally created as well as when they are modified, must be approved by our webmasters. We reserve the right to refuse any profile or photograph that we feel is inappropriate for this site. Also, we ask that you do not put any personal information in your profile, including, but not limited to: your home address, a personal beeper, cell or telephone number, a real e-mail address or personal web address. Any offenders of this rule will be banned from the site.

      dsfs
    • How do I change my personal information?

      Changing personal information is extremely easy. If you would like to update the information about yourself that you submitted during registration, write a new heading and description for your profile as well as editing main criteria for your matches just go to the Update your profile option on My Settings page. There you can edit any part of your personal information; save it by clicking Submit button.
    • How do I recognize scammers?

      Scammers are mostly MEN pretending to be women seeking love. They will be writing you sweet e-mails saying how much in love they are and how much they want to meet you in real life.



      NEVER EVER GIVE MONEY until you have known someone for a reasonable period. For further information on scamming we suggest you visit www.agencyscams.com. This site runs an excellent database of past and present Scammers, with good advice on what to avoid.
    • How do I send an e-mail to members?

      You can send e-mail to users by clicking the button Send a message or Send a card on that persons profile or listing. Simply type in your message or select a card you wish to send and click the Send button.
    • What is the Block List feature?

      While viewing members profiles or reading or replying messages in your Mailbox you will have an option to add members to Block List. After you have added someone to your Block List you will not receive any notifications, cards or e-mails from this particular member unless you remove him or her from the Block List. This feature helps you limit your contacts with people you dont really like.
    • Are members on this site screened?

      Yes - For the safety and security of our members all ads are checked to verify authenticity. A valid e-mail address is required in order to become a member of this site - you will not be able to activate your account without one. All our services are confidential and your privacy is as much of a concern for us as it is for our members. However, we cannot do extensive background checks on members, and we expect you to understand that we cannot take responsibility for any damage caused to you by use of this site. Please use common sense and be careful about giving out personal information to people you meet.

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